Two people handling a pot at a South Africa object handling session.

Accessibility at the Museum

Contact us

Phone: +44 (0)20 7323 8971, phone opening hours are Monday–Friday, 09.00–17.00

The British Museum is now open. Find out how to make the most of your visit to the Museum. 

We’ve made a few changes so you can safely enjoy your visit and have been working hard to ensure we are still open and accessible to all. We want the widest number of people to enjoy the building, collection and exhibitions and hope the following information will help you plan your trip to the Museum. This page will continue to be updated. If you require any further information please contact us:

  • Email:
  • Phone: +44 (0)20 7323 8971

Wheelchair reservations and Blue Badge Parking are booked through the British Museum Ticketing team. For information on how to borrow a wheelchair or obtain on-site parking, please see the 'Borrow a wheelchair' and 'Accessible parking' sections below.

Ticketing and events

  • Entry to the Museum is now ticketed for the free, permanent collection as well as paid exhibitions so all visitors, including Members and volunteers, need to book a timed slot in advance.
  • Concessions for paying exhibitions and events and special morning tours are available for disabled visitors.
  • A companion ticket is also provided free of charge.
  • See a full list of exhibitions at the Museum.

Getting to the Museum

Accessibility around the Museum

Accessible resources