Lift   steps

Museum entrances

The Great Russell Street entrance has 12 steps with a handrail.

There are self-operable lifts on both sides of the steps.

There is level access at the Montague Place entrance.

For information: +44 (0)20 7323 8299 

Lift   Lift

Lifts and access to galleries

The majority of galleries and all special exhibitions are fully accessible.

Free plans of the Museum are available in the Great Court, these show the location of lifts.

View the location of lifts and galleries on the floorplan 


Parking for disabled people

There are a limited number of parking spaces available for disabled visitors to the Museum. These need to be booked in advance.

If you would like to book a space, please e-mail at least 48 hours in advance. You will need to provide the details of the registration number, make and model of the vehicle, and the date of your visit.

We strongly recommend booking via email because our phone lines can be very busy. However, if you would like to book over the phone you can do so by calling +44 (0)20 7323 8181.

toilets   disabled toilets

Accessible toilets

There are accessible toilets in the Great Court, the Ford Centre for Young Visitors, the Clore Education Centre and to the north of Room 66.

Ask at the Information Desk in the Great Court.


Borrow a wheelchair

Wheelchairs are available at both entrances to borrow for your visit.

Unfortunately the Museum cannot provide assistance around the Museum for wheelchair users.

Companion tickets to all exhibitions and events are free of charge.

Please telephone +44 (0)20 7323 8299 at least 24 hours in advance.

guide dog

Guide and assistance dogs

Guide and assistance dogs are welcome. Dog bowls are available.

Ask at the Information Desk in the Great Court.

seated group of three people


There are benches and stools in the Great Court. Seating is available in selected galleries.

Ask at the Information Desk in the Great Court.

exhibition ticket

Concessions for exhibitions

Concessions for paying exhibitions are available for disabled visitors. A companion ticket is also provided free of charge. Some paying exhibitions have designated opening times for disabled visitors.

See all exhibitions 


Audio guide

260 expert commentaries on highlight objects from the Museum, available in 10 languages.
Sponsored by Korean Air

Available from the audio guide desk in the Great Court

Further information 


British Sign Language Guide

The British Sign Language (BSL) guide is available free of charge for deaf or hard of hearing visitors. Four dynamic presenters interpret the objects in the collection, introduce tours and provide context based on curators’ commentaries – all on a high resolution screen.

Available from the audio guide desk in the Great Court

British Sign Language tours

Deaf-led BSL tours are provided for some special exhibitions

induction loop

Sound enhancement system / Induction loops

Induction loops operate in the Clore Centre and Information Desk.

A sound enhancement system with portable induction loops is available for most gallery talks and highlights tours.

large print

Audio descriptive guide

The audio descriptive guide is available free of charge for blind or partially sighted visitors and others who find audio description helpful. It contains detailed description of objects along with curators’ commentaries. It is available on a touchpad device.

Available from the audio guide desk in the Great Court

Audio description

Audio description is provided for some special exhibitions. Email for more information.

handling session

Handling sessions

The Museum runs daily hands on sessions in selected galleries 

Touch tours

A touch tour is available for the Egyptian Sculpture Gallery (Room 4).

large print   magnify glass

Large print guides

Large print versions of What's on, the free Museum plan, selected gallery guides and some temporary exhibitions are available.

Magnifying glasses

Magnifying glasses are available to borrow; a £5 deposit is required.