Website survey

We want to improve the British Museum website. Please help us by giving your feedback through our survey. You can complete the survey once you have finished using the website. It will take a couple of minutes and all responses are anonymous.

Privacy (part of Terms of use)

5.1 We are committed to protecting the privacy and the confidentiality of the personal information of visitors to our Website. We undertake to ensure that all personal information in our possession is processed in accordance with the principles of the Data Protection Act 1998. Our Data Protection Policies may be inspected in the governance section.

5.2 We collect personal information (such as your name, contact details, credit card information) that you supply to us. Your information is collected when you request information from us, contact us, make a booking with us, purchase items from us, including Membership and etickets, or make donation to us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.

5.3 Any information you provide when registering with us, buying Membership, etickets and other products will be used for British Museum, British Museum Friends and British Museum Company purposes only. From time to time we may send you information from other organisations which we think may be of interest to you. We may also disclose your information to companies who act as "data processors" on our behalf, some of whom may be outside the UK/EEA.

5.4 You may indicate your preference for receiving direct marketing by telephone or e-mail from us or any partner organisations with whom we may work. You will be given the opportunity on every communication we send you to indicate that you no longer wish to receive our direct marketing material. You may, in addition, indicate your preference regarding receiving third party direct marketing material. Once properly notified by you, we will take steps to stop using your information in this way.

5.5 The credit card information you give for any online transaction is used solely for the purpose of processing that transaction.

5.6 You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.

 Data Protection Code of Practice