Standard Terms of Use of our Website

Please read the whole of these standard terms of use of our Website carefully, because you are only permitted to make use of the content of this Website if you agree to them and, by using any content of this Website, you are deemed to agree to them.

These standard terms of use are uniformly applicable throughout our Website; and in the event of any ambiguity with other terms and conditions found on our Website these standard terms of use shall always govern.

  1. Definitions

    In these Terms of Use:

    1. “Marks” means the trademarks or service marks, logos or brands for the time being and from time to time properly used or adopted by and belonging to us or a third party. The term “trademarks” shall where the context admits be deemed to include all logos and service marks.
    2. “Materials” means, to the extent it is protected copyright work, and is not expressly marked as “Third Party Property”, all or any part of any text, image, audio, video or any other type of media in any format contained and comprised in the Website. “Materials” do not include “Marks”.
    3. “Third Party Property” means all or any part of any Marks, text, image, audio, video or any other type of media in any format contained and comprised in the Website and expressly marked as the copyright property of a third party.”
    4. “We” “our” “us” means The Trustees of the British Museum or as the context requires the British Museum Company Limited, the British Museum Friends or the British Museum Great Court Limited;
    5. “Website” means our website at and any sub-domains;
  2. Marks

    Nothing contained in the Website shall be construed as granting any licence or right to use our Marks or those comprised in any Third Party Property displayed on our Website without our prior written permission or that of any third party owner. Your misuse of the Marks on our Website is strictly prohibited.

  3. Disclaimer

    1. We have taken every effort and care in preparing Materials, however we disclaim all warranties, express or implied, as to the accuracy thereof, and Materials shall at all times constitute work in progress which we may change without notice. We shall not be liable for any loss or damage arising from your use of or reliance on Materials.
    2. Links within our Website may lead to other websites. They are provided for convenience only. We do not sponsor, nor necessarily endorse or otherwise approve of any information or statements appearing in those websites (or websites referred to or linked to those websites).
    3. Every reasonable effort has been made to seek appropriate permission from people identifiable in photographs used throughout the site.
  4. Privacy

    1. We are committed to protecting the privacy and the confidentiality of the personal information of visitors to our Website. We undertake to ensure that all personal information in our possession is processed in accordance with the principles of the Data Protection Act 1998. Our Data Protection policy may be inspected in the governance section.
    2. We collect personal information (such as your name, contact details, credit card information) that you supply to us. Your information is collected when you request information from us, contact us, make a booking with us, purchase items from us, including Membership and e-tickets, or make a donation to us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.
    3. Any information you provide when registering with us, buying Membership, e-tickets and other products will be used for British Museum, British Museum Friends and British Museum Company purposes only. From time to time we may send you information from other organisations which we think may be of interest to you. We may also disclose your information to companies who act as "data processors" on our behalf, some of whom may be outside the UK/EEA.
    4. You may indicate your preference for receiving direct marketing by telephone or email from us or any partner organisations with whom we may work. You will be given the opportunity on every communication we send you to indicate that you no longer wish to receive our direct marketing material. You may, in addition, indicate your preference regarding receiving third party direct marketing material. Once properly notified by you, we will take steps to stop using your information in this way.
    5. The credit card information you give for any online transaction is used solely for the purpose of processing that transaction. Since it is technologically possible for unauthorised third parties to intercept any email or any message posted on an insecure web page, we strongly advise you against sending us any credit card information via email or an insecure web page. Secure web pages begin “https”. Moreover it is contrary to the data security rules of the payment card industry for us to accept credit card payments by email and we would decline to accept payment by this means.
    6. You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.
  5. Use of 'cookies'

    Cookies and the British Museum website

  6. Consequential loss

    Except to the extent required by English law, in no circumstances will we be liable to you in law for any special, incidental, consequential, punitive or exemplary damages or wasted costs arising from your use of Materials, even if we have been advised of the possibility of such damages.

  7. Applicable law

    You agree that the terms and conditions of your use of our Website shall be governed by, and construed in accordance with, English law and you agree that the courts of England shall have exclusive jurisdiction in relation to any dispute or matter arising in connection with these terms and conditions and your use of this Website.