Frequently asked questions about Membership

Member benefits

As a Member do I need to pay for exhibition tickets?

Museum exhibitions are free for Members. However, the Museum often operates timed-entry exhibition tickets, which Members are advised to book in advance to ensure entry on their preferred date and time. To pre-book timed-entry tickets please book online or contact Customer Services. There is a small administrative charge for Members booking free tickets online.

Are there any special events for Members?

There are four open evenings for Members each year where you can explore the Museum after hours. You will be sent information about these events in your regular mailings.

Is there a Members’ Room?

There is a Members’ Room where Members are invited to relax and enjoy the view of the famous colonnade. The room can be accessed from the Main Entrance of the Museum by turning immediately left after entering the gates, and walking past the lawn on your right to the West Residence. The entrance to the West Residence directly faces Great Russell Street; once inside, the Members’ Room is the first room on the right. Unfortunately, at present there is no level access to the Members’ Room. Please contact the Membership Office for alternative arrangements.

Can I lend my Membership card to a friend?

Only the named Member may use their Membership card. However, you can share your enjoyment with a friend or family member for just £15.

For more information about Membership

As a Member, how do I find out about forthcoming Museum exhibitions and events?

Every two months you will receive a What’s on guide to keep you up-to-date with Museum events and exhibitions as well as three editions a year of the British Museum Magazine, full of interesting articles on the permanent collection and forthcoming exhibitions.

Membership renewal

How do I renew my Membership?

If you pay by Direct Debit your Membership will be renewed automatically and we will send your new Membership card at least 14 days before the debit is due on your account. Otherwise, we will write to remind you when it is time to renew.

Replacing your card

What should I do if I lose my Membership card?

Members need to bring their cards to ensure free entry to exhibitions. To order a replacement card please contact the Membership Office on 020 7323 8195.